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Terms of Service

This is a standard template pending review by our legal counsel. It describes our intended practice, not a final, reviewed legal document — contact us before relying on it for a compliance decision.

1. Using promptCRM

By creating a promptCRM workspace or account, you agree to use the service in compliance with applicable law and not to misuse it — including attempting to disrupt the service or access data you're not authorized to see.

2. Trials

Free trials run for 14 days from activation and do not require a credit card. We may end or extend a trial at our discretion.

3. Subscriptions and billing

Paid plans are billed per user, per the cadence you select, and prices are exclusive of applicable taxes. You can change or cancel your plan by contacting our team.

4. Your data

You retain ownership of the data you import or create in promptCRM. We process it only to provide the service to you.

5. Acceptable use

You're responsible for the accuracy and legality of the data you import, including any consent required to hold contact information for the prospects in your account.

6. Availability

We aim to keep promptCRM available and will communicate planned maintenance in advance where practical.

7. Changes

We may update these terms from time to time and will note material changes on this page.